Privacy Policy | Curious Lab

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms or request consultations
Subscribe to our newsletter or marketing communications
Engage with our services or request quotes
Communicate with us via email, phone, or other channels

This information may include:

Name, email address, phone number, and company name
Project requirements, budget information, and business objectives
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address, browser type, and operating system
Pages visited, time spent on pages, and referral sources
Device identifiers and location data (with your consent)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our software development and consulting services
Communication: To respond to your inquiries, provide customer support, and send important service updates
Business Operations: To process transactions, manage client relationships, and fulfill contractual obligations
Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
Analytics: To analyze website usage, improve user experience, and optimize our services
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To detect, prevent, and address fraud, security breaches, and other technical issues

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., cloud hosting, email services, analytics tools) under strict confidentiality agreements
Business Transfers: In connection with any merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety
Consent: With your explicit consent for any other purpose

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of data in transit (TLS/SSL) and at rest (AES-256)
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure hosting infrastructure with reputable cloud providers
Employee training on data protection and privacy practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionality.

We use the following types of cookies:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements (with your consent)

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Portability: Request transfer of your data to another service provider
Objection: Object to processing of your personal information for certain purposes
Withdrawal of Consent: Withdraw consent where processing is based on consent
Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Curious Lab

Email: info@curiouslab.biz

Location: Punjab, India

Last Updated: December 31, 2025